What Is The Return Policy At Buy Buy Baby

What is buy buy Baby Return Policy?

Most items can be exchanged or returned for up to 90 days after purchase, unless otherwise specified in our exclusions. Simply present your receipt, and we’ll credit your account with the purchase price.

Here is a table with return deadlines for different types of buybuy BABY products:

Item Type Time To Return After Purchase
Air mattresses 30 days
Adult-size mattresses 120 days
Breast pumps 90 days
Car seats and strollers 90 days
Chairs, seats, walkers, and swings 90 days
Clothes 90 days
Electronic devices 60 days
Gift BABY registry items 365 days
Smart home tech 30 days
Seasonal and holiday items 30 days

Note that all of the items you return have to be:

  • Unopened
  • Unused
  • Saleable
  • Tagged with original tags

The following items cannot be returned:

  • Gift cards
  • Custom-made, monogrammed, personalized, or special orders
  • As-is items

Large and oversized items can only be returned via truck delivery.

ID requirements:

Buy Buy Baby reserves the right to limit or deny returns based on their use of a third-party refund verification system to prevent against abusive or otherwise prohibited returns. Where permitted by law, you may be requested to show a valid photo ID*, which will be stored in a secure, encrypted database. Any return is subject to Bed Bath & Beyond Inc.’s discretion.

*The following IDs are accepted by Bed Bath & Beyond for returns: a U.S. or Canadian driver’s license, a U.S. state ID, a Canadian Providence ID, a passport, a U.S. military ID, a Matricula Consular, a Mexican driver’s license, and a Mexican voter registration card.

Can You Return Online Purchases In-Store?

You can return online purchases at Buy Buy Baby, but only if the products are still in their original packaging and have not been assembled or prepared for use. For example, if you purchase a stroller online that requires assembly, you cannot use the stroller and then return it for a refund or an exchange. If you find that you need to return an item that has been assembled, be sure to contact Buy Buy Baby’s customer support team first to learn whether your item is eligible for a refund.

Buy Buy Baby also offers returns on items purchased via buybuybaby.com within 90 days of purchase, with some exceptions:

Misplaced Your buybuy Baby Receipt?

If you happen to lose or misplace your receipt (and we know it happens!), and the original form of payment is unavailable, you can still make a return to any store location. Returns with a gift receipt will be refunded in the form of a merchandise credit.

Please note that purchases made online cannot be returned to a store location, as online purchases can only be sent back via mail.

Can You Return an Buy Buy Baby Items Without a Receipt?

You can return an Buy Buy Baby item without a receipt, however, if you do not have a proof of purchase. If your purchase was made with cash or a debit card and it was over $100, you will be given a cash refund. If it was under $100, the most common practice is to receive store credit for the current price of the item. In lieu of a receipt, factors like what the product is, how much you paid for it, how long ago you bought it, and when you are returning it are all taken into account in order to determine whether or not you get your money back. If you paid with a check or credit card that can be verified with ID then there is no limit on returns even without a receipt; otherwise returns without receipts are limited to five per year.

What is Buy Buy Baby Exchange and Return Policy?

If you want to exchange your item for a similar item, you can do so. If you’d like to exchange your item for an item of lesser value, the remaining balance will be placed on a Buy Buy Baby e-gift card. Likewise, if the item you want is of greater value than the original item, you’ll be responsible for paying the difference.

The following rules govern buybuy BABY’s refund and exchange policy:

  • Buybuy BABY refunds all purchases to the original payment method, except for gift card purchases, where the company offers store credits
  • Customers receive 20% less in refunds or store credit without a receipt
  • Baby registry items can only be exchanged for store credit or refunded
  • You can exchange or refund purchases made through delivery partner websites with store credit in accordance with the standard return policy
  • In most cases, oversized and large items can be refunded within 30 days, but charges for transportation, storage, and other related services are assessed (e.g., $99 for mattress pickup).


Have a buybuy Baby Truck Delivery

Please call 1-877-3-BUY-BABY (1-877-328-9222)

7:00AM – 11:00PM Eastern Time, Monday through Friday and Saturday through Sunday 8:00AM – 8:00PM Eastern Time.

Delivery timeframes and fees may vary based on your address, the size of your order, delivery location, and items that may require special handling or delivery. Delivery is not available to Puerto Rico at this time.

Return shipping fees apply to select oversized items shipped outside of a Truck Delivery zone via FedEx Ground.

Does BuyBuy Baby Give Refund?

The answer is yes, BuyBuy Baby does give refunds. The retailer has a pretty generous return policy that allows for the refund of all products up to 90 days from the date of purchase. You can even return products with no receipt and receive store credit rather than a cash refund.

All returned items should be in new condition and its original packaging, but you do not need to worry about being asked to show a receipt if you don’t have one. If the item was purchased within the last 90 days, you’ll be able to get your full refund in cash or credit on any other items sold at BuyBuy Baby.

If your product was bought more than 90 days ago, it won’t be eligible for a refund unless it’s damaged or defective, so make sure to keep this policy in mind when shopping!

Can Buy Buy Baby items be returned to Bed Bath and Beyond?

Yes you can return Baby items at Bed Bath & Beyond if they carry the item. If Bed Bath & Beyond carries Baby items in store, you are able to place a Baby order. You can also place Bed Bath & Beyond orders at any Bed Bath & Beyond Location.

Gift Receipt or Gift Registry Returns

Within 365 days of purchase, fresh and unopened baby registry goods may be exchanged or returned for Merchandise Credit. The regular return policy applies to used items.

Buy Buy Baby Protection Plans

Cancellation must be made within 30 days of purchase for a full refund. Please call us at 1-800-GO-BEYOND if you have any questions (1-800-462-3966). Please refer to the terms and limitations of the protection plans after 30 days or contact Uniters at (866) 278-9458.


Are Bed Bath and Beyond coupons good at Buy Buy Baby?

Yes, Bed Bath and Beyond coupons can be used at Buy Buy Baby, and Buy Buy Baby coupons can also be used at Bed Bath and Beyond. Because they’re owned by the same corporation, it works both ways.

Does Buy Buy Baby Price Match or Price Adjust?

Buy Buy Baby matches its competitors’ ad and online prices. Buy Buy Baby will also make price modifications after clients make purchases as part of its price match promise. The price match promise, however, is subject to limitations and exclusions.

Customers who want to use Buy Buy Baby coupons are subject to the retailer’s price match policies. Because the policy’s purpose is to provide clients with the greatest available price, there are times when coupons take precedence over price matches. The policy’s operation is described in detail below.

Does buy buy baby take expired coupons

Bed Bath and Beyond coupons can be used at Buy Buy Baby, and they don’t even have to be current! Yes, you can utilize Buy Buy Baby coupons that have expired. We haven’t heard of any restrictions on how old coupons can be, so dust off those old coupons and give them to the clerk on your next visit.

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